09 632 1138 info@iwh.co.nz
Planning your OE?  Welcome to International Working Holidays
 
 
 

Front Desk at the Broadmoor

Front Desk at the Broadmoor

Author -  Vicki Kenny



BROADMOOR
The Employer of Choice


Position: Front Desk / Reception Agent

Department: Front Office

Start Date: February — JunePay

Rate: US$12.00/hour

Min. Contract Length: 12 months


Description:

Ensures prompt and efficient check in and check out service of guests. Utilizes the tools available to provide guest satisfaction and proper follow through while maximizing revenue fo its full potential.

Essential Functions:

  • Comprehends all Front Desk operations and is our guest's first impression.
  • Effectively resolves problems for guests. Maintains 5 star and 5 diamond standards while offering above and beyond service for our guests.
  • Answers phones, takes messages, and responds to phone calls as needed. Assists hotel guests with reservations, transportation arrangements and any other needs they may have.
  • Obtains complete and accurate information when handling all guest requests.
  • Remains aware of all facilities, services and hours of operation.
  • Responsible for thorough guest registration and efficient check out. Responsible for receiving forms of payment and accurately posting to guest accounts.
  • Posts charges accurately. Balances his/her bank accurately and follow company policies regarding check acceptance.
  • Maintains his/her station and keeps desk organized and stocked at all times.
  • Passes on all information and charges to upcoming shifts.
  • Ensures completion of daily agent jobs.
  • Ability to upsell guests into higher room categories when available.

Experience/Requirements:

While performing the duties of this job the employee is regularly required to stand for long periods of time and walk; use hands to handle, point, feel and reach; talk and hear. The employee is occasionally required to sit, climb, stoop, kneel, crouch or crawl. The employee is required to lift up to 25.

What do I need to apply?

  • You need to be a full time tertiary student (course needs to be 12+ months) or a recent tertiary graduate (last 12 months) from a full time course - online courses are not accepted.
  • You need to hold a current NZ or Australian passport
  • You will need to be aged 18-30 years old.

Please contact us with a brief background on any qualifications you hold and work experience to confirm that you will be accepted into the programme if you are unsure


In order to qualify as a graduate or current student you will need to meet the following criteria:

  • Hold a NZ or Australian passport.
  • Be a bona fide student or recent tertiary graduate. To be considered a bona fide post-secondary student, the potential participant must have completed his/her first year.
  • A recent graduate is defined as an Australian or New Zealand citizen who has graduated from a post-secondary college/university in their home country within the last 12 months. The applicant must provide evidence of student status.
  • Vocational students pursuing studies at a tertiary level accredited educational institution are eligible for participation.
  • Applicants must provide proof of sufficient financial resources, prior to coming to the United States, to support themselves during a search for employment or between breaks in employment.

For more information on the program we provide and if you are eligible for a visa please go to:

https://www.iwh.co.nz/usa-options/uni-gap-year-work-usa/colorado-resort-placement

 

Front Desk at the Broadmoor

The Broadmoor is the longest-running consecutive winner of both the AAA Five-Diamond and Forbes Five-Star awards. With a famous world class golf course, the biggest spa in Colorado, over 14 cafes and restaurants as well as Wilderness Mountain Lodges and Zip Lines, there are jobs to suit everyone It means you’ll get sought after world class training and you’ll be part of the Broadmoor family.



BROADMOOR
The Employer of Choice


Position: Front Desk / Reception Agent

Department: Front Office

Start Date: February — JunePay

Rate: US$12.00/hour

Min. Contract Length: 12 months


Description:

Ensures prompt and efficient check in and check out service of guests. Utilizes the tools available to provide guest satisfaction and proper follow through while maximizing revenue fo its full potential.

Essential Functions:

  • Comprehends all Front Desk operations and is our guest's first impression.
  • Effectively resolves problems for guests. Maintains 5 star and 5 diamond standards while offering above and beyond service for our guests.
  • Answers phones, takes messages, and responds to phone calls as needed. Assists hotel guests with reservations, transportation arrangements and any other needs they may have.
  • Obtains complete and accurate information when handling all guest requests.
  • Remains aware of all facilities, services and hours of operation.
  • Responsible for thorough guest registration and efficient check out. Responsible for receiving forms of payment and accurately posting to guest accounts.
  • Posts charges accurately. Balances his/her bank accurately and follow company policies regarding check acceptance.
  • Maintains his/her station and keeps desk organized and stocked at all times.
  • Passes on all information and charges to upcoming shifts.
  • Ensures completion of daily agent jobs.
  • Ability to upsell guests into higher room categories when available.

Experience/Requirements:

While performing the duties of this job the employee is regularly required to stand for long periods of time and walk; use hands to handle, point, feel and reach; talk and hear. The employee is occasionally required to sit, climb, stoop, kneel, crouch or crawl. The employee is required to lift up to 25.

What do I need to apply?

  • You need to be a full time tertiary student (course needs to be 12+ months) or a recent tertiary graduate (last 12 months) from a full time course - online courses are not accepted.
  • You need to hold a current NZ or Australian passport
  • You will need to be aged 18-30 years old.

Please contact us with a brief background on any qualifications you hold and work experience to confirm that you will be accepted into the programme if you are unsure


In order to qualify as a graduate or current student you will need to meet the following criteria:

  • Hold a NZ or Australian passport.
  • Be a bona fide student or recent tertiary graduate. To be considered a bona fide post-secondary student, the potential participant must have completed his/her first year.
  • A recent graduate is defined as an Australian or New Zealand citizen who has graduated from a post-secondary college/university in their home country within the last 12 months. The applicant must provide evidence of student status.
  • Vocational students pursuing studies at a tertiary level accredited educational institution are eligible for participation.
  • Applicants must provide proof of sufficient financial resources, prior to coming to the United States, to support themselves during a search for employment or between breaks in employment.

For more information on the program we provide and if you are eligible for a visa please go to:

https://www.iwh.co.nz/usa-options/uni-gap-year-work-usa/colorado-resort-placement

 

Front Desk at the Broadmoor

Related Articles

Iona Daws takes on Bali!

Iona Daws takes on Bali!

Date:Tuesday, 16 July 2019

I wanted to travel somewhere in the world and it was my first time by myself so felt like having support would be ideal. ...

Tracey Poutu Welgevondon Adventure!

Tracey Poutu Welgevondon Adventure!

Date:Thursday, 11 July 2019

I have always dreamed of visiting Africa and experiencing the sights and wonders of wildlife of the vast continent! ...

Hunta Davies Au Pair in America Experience!

Hunta Davies Au Pair in America Experience!

Date:Wednesday, 10 July 2019

I made the decision to go on this trip when I googled nannies abroad and found au pair in America. I’ve always wanted to be a nanny and decided I wanted to take this year as a gap year from studying ...

 
 
 
We'll find you the perfect job overseas.
 
Copyright © 2001 - Nannies Abroad Limited trading as International Working Holidays. All rights reserved  |  Website Design by Labyrinth Solutions  |  Content Management by Contegro
International Working Holidays™, International Working Holidays Logo, Nannies Abroad™ and Nannies Abroad Logo are trade marks of Nannies Abroad Limited trading as International Working Holidays.