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Bell Attendant at the Broadmoor

Bell Attendant  at the Broadmoor

Author -  Vicki Kenny

BROADMOOR
The Employer of Choice


Position: Bell Attendant
Department: Guest Services
Start Date: Any time
Pay Rate: US$7.18/hour + tips (average of $13.12 per hour) Min. Contract Length: 12 Months


Description:

Ensures total guest satisfaction through prompt and efficient service in a courteous and professional manner. Greets escorts and provides guests with hotel information. Projects a professional image that is in line with The Broadmoor standards.

Essential Functions:

  • Smiles and welcomes guests with a positive attitude that supports the philosophy of The Broadmoor Hotel.
  • Handles luggage to and from rooms.
  • Delivers faxes, letters, boxes, gifts, flowers, and other items as the needs arise to and from meeting/ guest rooms.
  • Stands at post when not engaged with guest’s needs.
  • Greets guests by swinging doors.
  • Escorts guests to their room while verbally acquainting them to property and sharing details of our facilities and amenities within the guest room in accordance with Mobile and Forbes standards.
  • Keeps lobby and entrances clean of trash, cigarette butts, etc.
  • Ensure that doors and windows are clean.
  • Make dining reservations for on and off property restaurants.
  • Answer all guest questions and make them feel welcome.
    Treats each guest situation on a case by case basis, always keeping guests needs in the forefront.
  • Assists Door Attendant in greeting guests, loading and unloading vehicles. Assists other positions and Departments as needed to ensure smooth operations of the hotel. Directs guests to appropriate meeting rooms, restaurants, shops, etc.
  • Organizes Coat Checks when necessary. Completes tasks assigned by Supervisors. Ensures appropriate follow through on guest requests and assigned tasks. Attends daily pre-shift meetings. Conserves clean equipment and polished Bell carts.
  • Assists with off property transportation of guests when needed and authorized by a Supervisor. Other duties may be assigned.


Experience/Requirements:

While performing the duties of this job the employee is regularly required to stand for long periods of time and walk; use hands to handle, point, feel and reach; talk and hear. The employee is occasionally required to sit, climb, stoop, kneel, crouch or crawl. The employee is regularly required to lift up to 25 or 50 pounds. The employee is occasionally required to lift/pull/push up to 100 pounds.

 

What do I need to apply?

  • You need to be a full time tertiary student (course needs to be 12+ months) or a recent tertiary graduate (last 12 months) from a full time course - online courses are not accepted.
  • You need to hold a current NZ or Australian passport
  • You will need to be aged 18-30 years old.

Please contact us with a brief background on any qualifications you hold and work experience to confirm that you will be accepted into the programme if you are unsure


In order to qualify as a graduate or current student you will need to meet the following criteria:

  • Hold a NZ or Australian passport.
  • Be a bona fide student or recent tertiary graduate. To be considered a bona fide post-secondary student, the potential participant must have completed his/her first year.
  • A recent graduate is defined as an Australian or New Zealand citizen who has graduated from a post-secondary college/university in their home country within the last 12 months. The applicant must provide evidence of student status.
  • Vocational students pursuing studies at a tertiary level accredited educational institution are eligible for participation.
  • Applicants must provide proof of sufficient financial resources, prior to coming to the United States, to support themselves during a search for employment or between breaks in employment.

 

For more information on the program we provide and if you are eligible for a visa please go to:

https://www.iwh.co.nz/usa-options/uni-gap-year-work-usa/colorado-resort-placement

Bell Attendant at the Broadmoor

The Broadmoor welcomes guests to a legendary Forbes Five-Star and AAA Five-Diamond resort with impeccable service and distinctive amenities.

BROADMOOR
The Employer of Choice


Position: Bell Attendant
Department: Guest Services
Start Date: Any time
Pay Rate: US$7.18/hour + tips (average of $13.12 per hour) Min. Contract Length: 12 Months


Description:

Ensures total guest satisfaction through prompt and efficient service in a courteous and professional manner. Greets escorts and provides guests with hotel information. Projects a professional image that is in line with The Broadmoor standards.

Essential Functions:

  • Smiles and welcomes guests with a positive attitude that supports the philosophy of The Broadmoor Hotel.
  • Handles luggage to and from rooms.
  • Delivers faxes, letters, boxes, gifts, flowers, and other items as the needs arise to and from meeting/ guest rooms.
  • Stands at post when not engaged with guest’s needs.
  • Greets guests by swinging doors.
  • Escorts guests to their room while verbally acquainting them to property and sharing details of our facilities and amenities within the guest room in accordance with Mobile and Forbes standards.
  • Keeps lobby and entrances clean of trash, cigarette butts, etc.
  • Ensure that doors and windows are clean.
  • Make dining reservations for on and off property restaurants.
  • Answer all guest questions and make them feel welcome.
    Treats each guest situation on a case by case basis, always keeping guests needs in the forefront.
  • Assists Door Attendant in greeting guests, loading and unloading vehicles. Assists other positions and Departments as needed to ensure smooth operations of the hotel. Directs guests to appropriate meeting rooms, restaurants, shops, etc.
  • Organizes Coat Checks when necessary. Completes tasks assigned by Supervisors. Ensures appropriate follow through on guest requests and assigned tasks. Attends daily pre-shift meetings. Conserves clean equipment and polished Bell carts.
  • Assists with off property transportation of guests when needed and authorized by a Supervisor. Other duties may be assigned.


Experience/Requirements:

While performing the duties of this job the employee is regularly required to stand for long periods of time and walk; use hands to handle, point, feel and reach; talk and hear. The employee is occasionally required to sit, climb, stoop, kneel, crouch or crawl. The employee is regularly required to lift up to 25 or 50 pounds. The employee is occasionally required to lift/pull/push up to 100 pounds.

 

What do I need to apply?

  • You need to be a full time tertiary student (course needs to be 12+ months) or a recent tertiary graduate (last 12 months) from a full time course - online courses are not accepted.
  • You need to hold a current NZ or Australian passport
  • You will need to be aged 18-30 years old.

Please contact us with a brief background on any qualifications you hold and work experience to confirm that you will be accepted into the programme if you are unsure


In order to qualify as a graduate or current student you will need to meet the following criteria:

  • Hold a NZ or Australian passport.
  • Be a bona fide student or recent tertiary graduate. To be considered a bona fide post-secondary student, the potential participant must have completed his/her first year.
  • A recent graduate is defined as an Australian or New Zealand citizen who has graduated from a post-secondary college/university in their home country within the last 12 months. The applicant must provide evidence of student status.
  • Vocational students pursuing studies at a tertiary level accredited educational institution are eligible for participation.
  • Applicants must provide proof of sufficient financial resources, prior to coming to the United States, to support themselves during a search for employment or between breaks in employment.

 

For more information on the program we provide and if you are eligible for a visa please go to:

https://www.iwh.co.nz/usa-options/uni-gap-year-work-usa/colorado-resort-placement

Bell Attendant  at the Broadmoor

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